Elevating Luxury and Experiences Through Proven Leadership
With over 30 years of global, hands-on experience across Cruise, Luxury Retail, and Guest Experience, I help brands and operators design, launch, and activate programs that perform in real environments , not just in theory.
My career has been built onboard and on the floor, leading Fine Art programs, luxury jewelry retail, loyalty initiatives, and Future Cruise sales from concept through live execution., from early planning through launch, training, live presentations, and long-term growth. I’ve worked directly with guests, teams, and leadership, balancing brand integrity with measurable commercial performance.
My approach combines strategic clarity with practical execution. I focus on how programs are experienced live — how they are presented, how teams deliver them, and how guests engage in the moments that matter.
Areas of Expertise
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Retail Programs (Fine Art, Luxury Jewelry & Timepieces)
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Loyalty Strategy & Future Booking Conversion
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Live Presentations, Events & Sales Activation
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Guest Experience & Journey Design
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Training, Coaching & Execution Frameworks
Why Work With Me?
Luxury is not about volume. It’s about trust, consistency, and experience. I bring a rare combination of senior leadership experience, real-world operational insight, and a deep understanding of guest and customer behavior, built over 30+ years across cruise, hospitality, luxury, and retail environments.
My role is not to add complexity, but to help brands and teams execute better in live, customer-facing settings, whether onboard or on land. From guest experience and loyalty to retail performance and team execution, I help organizations create clarity, connect more authentically with their audiences, and deliver results that last.
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