top of page

Hospitality, Cruise, Luxury & Retail Consulting

Helping hospitality, cruise, luxury, and retail organizations grow revenue without compromising experience, built on 30+ years of cruise-tested leadership in live, customer-facing environments.
Experience you can rely on - execution you can measure

30+ Years of
Onboard Leadership

Hands-on experience leading fine art, luxury jewelry, loyalty programs, and future cruise sales from planning to execution.

Execution,
Not Theory

Ideas tested and refined in live environments under real operational constraints.

From Strategy
to Stage

Presentations, live events, and training designed to engage, convert, and build loyalty in real time.
Beverage-Consulting.jpg

Services Intro

Built on 30+ years of cruise-tested leadership, my experience comes from one of the most demanding commercial ecosystems in the world, where hospitality, retail, loyalty, and live execution must perform flawlessly under constant pressure.

I work with hospitality, luxury, and retail organizations to design, launch, and optimize customer-facing programs that perform in real environments. While my background was built in the cruise industry, the principles behind that success translate directly to land-based operations.

I help brands apply proven, experience-led strategies to create engaging environments, effective loyalty programs, live events that convert, and teams that perform with confidence, turning operational complexity into measurable growth.

Advisory Partnerships

Ongoing strategic support designed for leaders operating in live, customer-facing environments.

No Bias

$95

1 strategy call (30 minutes).
Think • Decide • Align!​​
No Bias

$135

1 working call (60 minutes)
Build • Refine • Execute!
No Bias

 $750

10 working sessions per month (60 minutes each)
Grow • Expand • Exceed!

If you’re building, fixing, or scaling a program and want an experienced partner, let’s talk.

20% off for long-term contracts l Designed for fast impact.
Presentations, Events & Decks
Designed for action, not applause.
  • Guest-facing presentations
  • Live onboard or in-store events
  • Leadership and sales decks
  • CTA mapping and ROI alignment
  • Presentation coaching and rehearsal
Presentation & Deck Accelerator - $250–$750
Ideal for brands and teams looking to improve engagement, clarity, and conversion in live settings.
On-Site Program Evaluation & Training
For when teams need experienced eyes on the floor.
  • Pre-visit intake and material review
  • Live observation of guest flow and sales interactions
  • Team confidence and execution assessment
  • Live coaching and training session (optional)
  • Executive summary and action plan
Starting at $500/day + travel
Available for cruise ships, hospitality venues, luxury retail, galleries, and experiential spaces.

Who I Work With

I work with organizations where customer experience, loyalty, and live execution directly impact revenue and long-term growth, including:
  • Hospitality brands and venues
  • Luxury retail and experiential brands
  • Travel agencies and tour operators
  • Cruise-focused and land-based travel organizations
  • Cultural, art, and experience-driven institutions
WhatsApp Image 2020-05-03 at 20.17.25.jpeg

Who Is This For

This is a good-fit if…

  • ​You operate in cruise, hospitality, or luxury retail
  • You want execution that works in real environments
  • You value experience over theory

This is NOT for you if:

  • You’re looking for generic coaching
  • You want templates without context
  • You’re not ready to implement of your services
bottom of page